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RLCPerformance.com

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RLCPerformance.com


 
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Contact Info

Business hours 9 am to 6 pm Mon - Fri

Policies, Terms and Conditions:

 
The use of this site is governed by the policies, terms and conditions set forth below: Please read them carefully. By using this site, you agree to these terms of use. If you do not agree to these terms, you may not use this site. RLC Performance Engineering LLC trading as RLCHobbies, reserves the right, at any time, to modify, alter, or update these Terms of Use, and you agree to be bound by such modifications, alterations, or updates with out notification.
                                                                                                                     
Payment
We accept the following credit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases.
                                                                     
Address Verification
To insure the security of the card holder, we do thorough address verification on all credit cards. If we cannot verify the address, we cannot ship the order. We RLC Performance Engineering / RLC Hobbies will only ship orders to the verified billing address of the credit card holder. Incorrect information will cause a delay in processing your order.
                                                                               
Money Orders and Cashier’s Checks 
We accept money orders and cashier’s checks and bank wire transfer in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. We can not guarantee the availability of a product by the time funds clear or payment is received. We will charge a $35 fee on all returned checks.
                                                                               
Order Minimums
$10 merchandise minimum per order.
                                                                                        
Sales Tax
All New Jersey Residents will pay 7% State Sales Tax on there order being shipped with in the state of NJ.  For orders shipped to other states, you are solely responsible for all sales taxes or other taxes. 
                                                                                                                          
Order Acceptance Policy 
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. RLC Performance Engineering LLC trading as RLCHobbies reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
                                                                               
Shipping Policy   
Shipping Time    Most UPS orders received before 3:00pm Eastern Time and most Priority Mail orders received before 9:00am Eastern Time will ship the same day, provided the products ordered are in stock. Most orders received after these times will ship the next business day. Orders are not processed or shipped on Saturday or Sunday. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by RLCHobbies or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. If your order is damaged in shipping you must contact the shipping carrier immediately then contact us. Any delay may result in lost of claim.

                                                                                                                         
International Destinations
RLCHobbies can ship orders just about anywhere in the world. Shipping costs are estimated and includes a minimum of $10.95 for handling. This is done to cover all the additional customs and paperwork we have to do for your international order. All orders must be prepaid and when the funds have cleared your order will be shipped off. Conditions around the world and countries import laws change, or other issues occur that keep us from being able to ship an order to you. We are presently unable to ship to the following countries: Afghanistan, Bolivia, Brunei, Columbia, Cuba, Indonesia, Iraq, Lebanon, Malaysia, North Korea, Peru and Venezuela.
                                                                                                                         
Returns 
We at RLCHobbies do our best to make sure you receive the exact merchandise you order in a timely manner. If for any reason you are not satisfied with your purchase we will accept returns with in 10 days of the date of purchase under the following guidelines. Returned merchandise must in New and Unused condition and in its original packaging.

No returns, with out authorization r/o number

No returns on used or opened items.

No returns on electrical items

Return credit must be issued in the manner of the original payment (returns of credit card orders will only be refunded to the credit card account of the original purchase).

Customers are responsible for shipping on all returns. You must take care in packaging so we receive the packages in undamaged condition.

Returns are subject to a 15% restocking fee unless store credit is requested.

                                                                                                                         
Out of Stock Products 
There may be times when the product you have ordered is out of stock which will delay your order. We will keep you informed of any products that you have ordered that are out of stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
                                                                                                                
Warranties and Guarantee's
All warranties and guarantees, including missing items, are handled directly by the original manufacturer of that item and should be sent to them, not RLCHobbies. Unless it is a RLC Hobbies manufactured brand. Due to the high performance nature of the items we sell there are no returns on any opened or electronic merchandise.

                                                                        
Other Conditions  
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether RLCHobbies signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
                                                                               
  
Privacy 
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the RLCHobbies site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us. 


We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill in form on our website.
 
                                                                               
 
Privacy on Other Web Sites by  
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
 
                                                                               
  
Limitation on Liability
RLC Performance Engineering LLC trading as RLCHobbies will not be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages what so ever, even if RLCHobbies has been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this site. These limitations will apply not with standing to any failure of essential purpose of any limited remedy.

                                                                                                                         

Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price.
                                                                                                                        

Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement there of, are the sole property of RLC Performance Engineering LLC trading as RLCHobbies., Copyright © 2013, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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RLCPerformance.com